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Customer Service Representative - State Farm Agent Team Member

Full Time in (Finneytown area) Cincinnati - OH

Responsive recruiter
Benefits
  • Retirement benefits after Licensed
  • Bonus for health benefits (once licensed)
  • Bonus for licensing (after licensed)
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
ROLE DESCRIPTION
We are a State Farm Insurance office in the Finneytown, Cincinnati, Ohio area. I am a second-generation agent with over 40 years of experience. It is a small office atmosphere where everyone is like family. I have 2 positions available with licensing reimbursement - One position is customer service - helping our clients with billing, changes, and any other needs. The other is sales/service - helping our office to grow with services our customers need.

As a State Farm team member, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred but not necessary.
Compensation $42,000.00 - $60,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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